Issue regarding my orders

How can I follow up my orders once they are shipped

TNT : You could follow up your orders by using this link https://www.tnt.com/express/fr_lu/site/home.html. Do not forget to choose the country you are living in (upper right on the website).

DHL : You could follow up your orders by using this link http://www.dhl.com/en/express/tracking.html.

UPS : You could follow up your orders by using this link https://www.ups.com/WebTracking/track?loc=fr_fr

WELTER : there is no tracking number available for this carrier.

I’m still waiting for my orders. When will they be shipped to me?

If you are referring to a pre order product, you could check the releases dates on our timeline thank to this link XXXX

If you are referring to in-stock products that have not been delivered already, please contact Vanessa Saintot.

Need more help ?

You can contact us by creating a new support ticket below.

Create a support ticket

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About this article

created on
19/07/2017
updated on
19/07/2017