The latest news before the Fan Days !

Hello everyone.

Spring is upon us and so are the TSUME Fan Days! There is less than a month left to prepare it, and everyone is excited about it. 

Last month was quite busy at TSUME and a lot of positive things have been set up.  

We have received and shipped the first production waves of Vegeta and Goku.  

The social networks have been flooded with over a hundred happy posts about both statues. We are glad you enjoyed the work of our artists.

We have also noticed the community got quite worked up over a few posts. The productions being handmade, over a thousand and a half statue shipped, we did have around thirty Goku and Vegeta that required support services, essentially broken parts and paint issues. 

The average percentage of returns is 3 to 8% in the resin industry. So when you buy a statue, you have to keep in mind that the resin may undergo some temperature variations when drying, which will have an impact on the fitting of the statue. Moreover, despite all our efforts to protect the statue (breakage test at 2 m high), violent impact due to bad handling of the parcel may induce breakage on the most fragile parts. Regarding the paint issues, we have decided to reinforce the quality control at the factory.

 

This being said, do not hesitate to come to us if needs be using this link : https://www.tsume-art.com/fr/create-ticket (you need to be logged into your account). Our after-sale service will do its best to get back to you and help you.  

On that topic, a new girl has joined the team (YAY !!!). Jihen is backing up the support service to speed up the process and it works quite well: 80 to 85% of the requests should be fixed before the Tsume Fan Days. However, please be patient and do not forget we will have quite a busy week with the TFD5 preparation. 

We have also been working on the shipping system, that will be done following the preorder date, provided you have confirmed your address in the week following the confirmation e-mail.  

 

By the way, the production is progressing well. I can already give you the information regarding the next shipping waves. Note that these are only estimates that may be subject to change depending on the availabilities of the cargo.  

Here is the planning for the shipping waves until the end of the year. Some statues will be added later, I will keep you informed at the time.

Majin Vegeta HQS+ by TSUME

2nd wave in June = purchase on the website

3rd wave in July = purchase in a premium and in a shop

4th wave in August = purchase in a shop

The Quiet Wrath of Son Goku HQS by TSUME

2nd wave in June = purchase on the website and in a premium

3rd wave in July = purchase in a shop

4th wave in August = purchase in a shop

5th wave in September = purchase in a shop

 

UFO Grendizer HQS+ by TSUME

1st wave in June = purchase on the website

2nd wave in July = purchase on the website

3rd wave in August = purchase in a premium and in a shop

4th wave in October = purchase in a shop

Aiolos HQS by TSUME

1st wave in July = purchase on the website

2nd wave in August = purchase on the website and in a premium

3rd wave in September = purchase in a shop

4th wave in October = purchase in a shop

Portgace D. Ace HQS by TSUME

1st wave in July = purchase on the website

2nd wave in August = purchase on the website

3rd wave in September = purchase on the website and in a premium

4th wave in October = purchase in a shop

5th wave in November = purchase in a shop

Adolf HQS by TSUME

1st wave in July = purchase on the website and in a premium

2nd wave in August = purchase in a shop

3rd wave in September = purchase in a shop

The first shipping wave of Grendizer is being prepared. We have asked the factory to come back on the blue of the head and the arms, to keep the metallic and shiny aspect we wanted, while darkening the colour a bit. This delayed the shipment a bit, but the result is quite good.


An extra quality control has also been added at the packaging step to limit breakage and scratches on the paint.   

We are also doing a sampling (random control of 10 statues). The statue being big with a lot of distinct parts, it is a little time consuming, but should we should be done by the end of the week. In order for you to be able to check it and make you own opinion, we are going to display the first 10 checked model are our PREMIUM shops. We will start shipping the first production wave after the TFD5. To apologize for the delay, we have also included an exclusive color illustration signed by Cyril. 

We are also progressing well on the TFD5!   

A lot of things have already been unveiled, but we still have some more surprises for you in stock. At any rate, we are eager to be at the Fan Days and show you what is being prepared.  

Quite a lof of new things will be displayed, among which most of the TSUME ever created. See you soon at the Casino 200 !

Many things have been unveiled, but we still have some surprises in stock for you. We are all looking forward to being at this weekend and showing you everything that we have been working on.

There will be a lot of novelties, the statues, a new type of products and new licenses. A lot of great projects are underway!

We also have a lot of other information, but please wait for this weekend!

Thank you for your attention.

The whole team will be very happy to share their passion this weekend in real life or streaming for those who will look at us from afar.

I'll see you soon at Casino 2000!

Have a good week.

Kibachan

About this post

by: Kiba Chan
date: 16/05/2018